Cleaning businesses often start small and gradually grow. Sometimes, however, they grow haphazardly, sacrificing the quality of service. As new clients sign up for cleaning services, it’s essential to be able to handle the increased workload. Poorly trained staff providing unsatisfactory work makes for unhappy customers. This is why it is so important to have a plan in place to positively scale a cleaning business. This plan will help minimize risk and allow for logical and successful growth. Keep reading for tips on scaling a cleaning service well.
Define Goals
Many businesses start small, but business owners need to assess where they want the company to be in one, three, or ten years. Make goals and write them down, however big or small they may be. Once you write down goals, prioritize them. Those that are the most important should be the ones you pursue first. Goals need to be specific and measurable.
Make a Plan
One of the easiest ways to begin making progress toward these goals is by hiring a home cleaning software company that can maximize efficiency and profitability. Check out the different plans from Launch 27.
Think through each goal and make a list of how you can make it happen. If there are any unrealistic goals on the list, now is the time to remove them. Be realistic about what you can change and how you can change it.
Make Deadlines and Be Structured
Set deadlines and adhere to them. Business owners who stick to this philosophy will be motivated to get moving and will increase their chances of success.
Don’t take on more clients than the company can handle. Be sure to have a solid foundation to allow for steady growth. Scale the business to equal the employees available. Having a good reputation is very important in a cleaning service. Don’t sacrifice service for clients.
Adjust the Plan as Needed
Constantly re-evaluate a growth plan. Check goals and strategies and adjust them as needed. Check to see if the processes are helping grow the company. If not, it may be time to change strategies. Strategies are different for each cleaning company, depending on employee retention, location, and management. Don’t be afraid to try a new strategy to achieve goals.
Clean Like it’s Your Own
Whether the company is cleaning a residential home, a corporate office, or a special job, clean it as you would your own. From top to bottom, perform the service professionally and with care. Word-of-mouth is the best form of advertising for cleaning companies, so do the job well, and the clients will do the advertising.
Don’t be careless and rush through jobs. Customers understand when accidents happen, but the cost of repairing or replacing something is more than it would have been if workers had been careful while they were working. Clients don’t want to worry about their homes or offices while you are cleaning them.
Develop Systems and Structures
Work consistently and efficiently within a system. Companies should continue to run whether management is there or not. Create a system for cleaning, laundry, supervision, customer service, reporting, and management. Make sure employees understand these systems and are working within them.
Setting some goals and getting strategies in place can help any cleaning company successfully scale its business. Try some of the above tips to get yours growing today.
